(872)-272-6321
gabriela.sy.chan@gmail.com

Professional Experience

Piper Republic | product designer
remote, October 2024 - Present

  • Interviewed 10 users to gain insight on their experience and frustrations with sustainability in the design and architecture industry
  • Collaborated with a team to evaluate the client site using heuristic analysis, studying the user flow, and creating a site map to improve the efficiency of navigation
  • Created a component library and style guide that reflected the brand’s visual identity and responded to user feedback
  • Designed a clickable high-fidelity prototype in Figma

555 International | Senior Designer
Chicago, IL Dec 2021 - Aug 2024

  • Created and presented unique, compelling design concepts tailored to hospitality environments, including 2 restaurants, 2 branded retail stores, and 3 corporate buildings.
  • Managed 3 open projects at a time, working closely with a team of architects, contractors, and engineers to integrate design with structural and mechanical systems.
  • Developed and managed project budgets totaling $400,000 - 900,000, including cost estimation for custom fixtures, furniture, and finishes.
  • Visited project sites 2 to 6 times a quarter locally and nationwide to oversee installation and ensure design integrity during the build phase.
  • Met with clients 2 to 4 times a month in-person and virtually to understand project needs, preferences, and budget, ensuring the design reflected their vision.

The Gettys Group Companies | Designer III
Chicago, IL Feb 2021 - Dec 2021

  • Created design concepts compatible with brand guidelines of major hotels including Mariott, Westin, and Renaissance Hotels.
  • Produced construction-level drawing sets including finish plans, RCPs, elevations, and specifications for contractors and builders.
  • Optimized space utilization for aesthetics, functionality, and guest experience, considering flow, accessibility (ADA), safety, and comfort.
  • Incorporated eco-friendly design principles and sustainable materials to meet green building standards (LEED).

AvroKo + Brand Bureau | Designer
New York, ny Sep 2018 - Sep 2020

  • Coordinated visual design assets and sourced hundreds of materials, finishes, furniture, and accessories for 6 projects to align with brand identity and project goals for clients including Quality branded restaurants and The Walt Disney Company.
  • Prepared detailed mood boards, sketches, and 3D visualizations to communicate design ideas to clients and stakeholders.
  • Stayed up to date on trends in hospitality design, materials, and technology by networking with vendors and going to national and global industry events like BDNY, ICFF, Neocon, and HD Expo.

Skills

Design | Illustration + UI graphics •  User flows • Concept sketching • Wireframes + Mock ups with Balsamiq and Figma • Presentation layouts + concepting • Editing in Adobe Photoshop • style guides + pattern library • Web + mobile design

prototyping | Rapid prototyping using Figma + Balsamiq • Interactive flow with Webflow

research | Heuristic evaluation • Contextual inquiry • Task analysis + User testing • Personas • Journey mapping • Affinity mapping • (WCAG) Accessibility audit •  Information Architecture

Tools | Figma • Adobe InDesign • Photoshop • Blender • 3Ds Max • SketchUp • AutoCad • Webflow

Education

General Assembly | NOV 2024
User Experience Design Immersive

Designed solutions across mobile and web applications. Collaborated with and led UX teams to complete projects from research to designing clickable prototypes.

Pratt Institute | May 2018
BFA Major Interior Design, Minor Psychology

Created projects that respond to client needs while considering the technical application. Participated in design competitions involved in sustainability.